Thursday, December 31, 2020

What is the compensation of a PC expert?

 What is the compensation of a PC expert? 


PC innovation influences regular day to day existence in the manner we get news and amusement and even the vehicles we drive. PC specialists fabricate the organizations that organizations and associations use to interface PC clients, share documents and hardware -, for example, printers - just as associate with the Internet. The schooling, area, and sort of industry in which the expert works affect the yearly compensation that he can procure. 


Types 


The specialization of the expert affects the normal yearly compensation of the equivalent. PC fix professionals acquire pay rates between US $ 22,458 and US $ 38,922, while PC network specialists procured pay rates between US $ 30,474 and US $ 47,331 in November 2010. The organization professional is answerable for the upkeep and fix of PCs. the business PC organization, while a PC fix expert deals with fixing equipment and peripherals. 


Schooling 


The more schooling a professional has in the field of PC innovation, the higher the compensation. For instance, an individual with a secondary school instruction who fills in as a PC network professional procures a time-based compensation between US $ 11.12 and US $ 18.50, while a specialist with a higher education can acquire between US $ 13.93 and US $ 20, 99 every hour. Those looking for a vocation as an organization expert are needed to seek after four year certifications in software engineering, programming, or data innovation. 


Geographic area 


The geographic area of the organization can adjust the compensation that a professional can acquire. The hourly rate for network specialists in Riverside, California, the most lucrative city, goes from $ 13.76 to $ 30.20 every hour, while those working in Philadelphia, Pennsylvania procure lower compensation, among the US $ 11.48 and US $ 24.42. Work in the PC business is relied upon to build 30% in the United States through 2018, as per the Bureau of Labor Statistics how much does a network technician make


Industry 


Data administrations industry innovation has the most significant pay for network specialists with hourly rates between $ 13.68 and $ 21.49 every hour. Laborers in this field can look for some kind of employment in wellbeing administrations, educational systems, Internet specialist co-ops, and programming organizations. 


Climb 


PC experts can progress to administrative positions or work as information base chairmen and investigators. Experts with specialized experience can begin vocations as free advisors.

Wednesday, December 30, 2020

computer networks Technicians in

 Operate, maintain and troubleshoot network systems

Operate and maintain data communication systems other than networks

Help users with network or data communication problems

Identify areas that need to modernize their hardware and software

Install hardware, network software, operating system software, and software applications

Turn on and off, as well as establish backup and disaster recovery operations, computer networks

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Data Cleansing Analyst (MedellĂ­n)

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Computer hardware test technician

Computer network technician

IT systems technician

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Computer systems analyst

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SKILL LEVEL

Expert

Tuesday, December 29, 2020

networking jobs salary

 Technical supervision is carried out during the deployment phase of any type of new telecommunications network and includes construction management, work supervision, quality control, control of deadlines and budget to avoid cost overruns, health and safety management, and tasks aimed at ensuring compliance with the regulations applicable to the client.

OUR SOLUTION

Applus + technical supervision teams ensure that customer objectives are achieved during the development or improvement of a telecommunications network, operations that often involve multiple actors of a diverse nature. Our work methodology is based on the use of web applications that allow the client to easily interact with the different companies involved.

 

We provide the following services:

Supervision of the deployment of mobile telecommunications networks (GSM, DCS, UMTS, WiMAX, LMDS)

Acquisition, sharing and transfer of sites

Supervision of fixed telecommunications and fiber optic networks

Incident management system in service networks

Prevention of occupational hazards

 

Our field teams work with applications for tablets or smartphones specially designed by Applus + (such as Moon or Movi +) that allow data to be recorded on the current state of work in the field. All information is analyzed and processed with the help of our data management and presentation tools, based on business intelligent (BI) solutions and adaptable to the client's needs, and the client has immediate online access to all relevant information about the client. draft.

 

Our twenty years of experience in this field in different locations around the world make us the perfect partner for a wide range of telecommunications projects.

WHO IS IT AIMED AT

Technical supervision is an amount for any project related to the development of a new telecommunications network, or sections of a network, in which several parties participate and for which the client requires the involvement of third parties for the purposes of supervision and guarantee. and quality control. The technical supervision services provide the client with information on the current status of the works, as well as peace of mind regarding project deadlines, quality and budget.

 

This service is aimed at any company responsible for the operation of telecommunications infrastructures, for the start-up, development or improvement of networks, or for managing incidents in their networks. It can also be useful for construction companies and suppliers involved in the installation of telecommunications equipment networking jobs salary.

ADVANTAGES AND BENEFITS

By using Applus + technical supervision services, our clients can:

Be assured that the project deadlines and schedule are met.

Reduce investment and development costs.

Adopt technical solutions and, at the same time, minimize investment.

Legalize sites.

Directly access instant, traceable and detailed information on the status of the project, allowing quick decisions to be made.

Quickly identify recurring problems or non-compliance with quality standards by project participants, allowing immediate action.


Sunday, December 27, 2020

what is a network technician

 

Profession ICT network technician / ICT network technician

Would you like to know what type of career and professions is best for you? Read our article on Holland codes what is a network technician.

Types of personalities
Realistic / Entrepreneur
Knowledge
ICT network hardware
ICT network routing
ICT network security risks
Capabilities
Create solutions to problems
Adjust the capacity of the ICT system
Identify suppliers
Use precision tools
Install electronic communication equipment
Install signal repeaters
Provide technical documentation
Apply ICT network diagnostic tools
Analyze bandwidth requirements

Tuesday, December 22, 2020

know to repair (or improve) your computer if you are not a handyman

 The first thing to do is ask for a detailed budget. However, getting one is not that easy, so if you already know that you are going to end up buying a new computer (for example: the computer that fails is several years old), it is best not to waste time.

If the equipment is turned off continuously, it may be that the ventilation (the coolers) is failing. The problem may be cleaning the fans, the vents, or changing them. Either way, it won't cost much.

If the screen does not work, it can be replaced by a used one, be it the desktop PC or even the notebook. In case you see stripes or everything looks the same color, you will have to change a component that should not cost too much.

If the hard drive is failing, it will have to be replaced. Of course, putting in a new disk will be cheaper than changing all the equipment. In addition, there is the possibility of recovering the data in case no information has been recorded on it (as long as the problem is not excessively serious, such as a wet or burned disc).

Read more: Take a good look at the offers: which smartphone has the best camera?

If the fault is in the board, you have to consult the technical service, but usually it is best to change the computer, because the fix is ??too expensive repair technician salary.

If the computer does not turn on: the problem can go from the charger or the cable until the entire computer has been burned by a power surge. It is best to ask for a quote, but if it is the latter case, the PC will surely have to be changed.

Everyone knows how much money they can spend but, as a general rule, if the arrangement is more than 50% of what it costs to buy a new one, it is best to buy a computer.

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Everything you need to know to repair (or improve) your computer if you are not a handyman

When it comes to aspiring to have a better computer , not everything involves buying a new one with dazzling features and a price that is as low as possible . Although the idea backs up some, it is possible to have a renewed team by simply daring to open its guts and change some of its components.

This option, however, has its risks: some of those elements that inhabit the interior of a computer can leave a good hole in our portfolio and, as if that were not enough, there are not few users who do not have the necessary knowledge to function with ease between cables and plates. However, there are several ways to improve a computer without spending a lot of money or having a degree in Computer Science. You just need to learn a minimum of DIY and spend a few hours:

More speed

A little push to RAM can change everything. Not surprisingly, it depends on this component how many programs can be used at the same time or how easily large files will be opened. Fortunately, installing additional RAM is not excessively complex: you just have to open the computer, identify the motherboard and check if there is a slot to add more modules. In case this visual check is too complex for the user dismantling their computer for the first time, there are tools available to find out what is necessary. Just run programs like CPU-Z to find out how much RAM is already installed and whether or not there is space available to add more. Once checked, it's time to open the case and get to work to put the new RAM in place.


In case the computer is a laptop, things are not so simple . Each model is different and, before opening anything, the ideal is to check how the guts of our team are arranged. Once it is known, a screwdriver and some plastic element that acts as a lever will most likely be more than enough to open the machine, locate the motherboard and install the RAM. Luckily, you don't have to wander through that vast world that is the internet in search of answers: on pages like Ifixit.com you can find the instructions for most models of the main brands and, thus, minimize the chances of falling on your face. with problems gutting the laptop.

More memory

The storage available on your computer influences too many things to let it become something outdated and insufficient: when there is little space left, not only will you not be able to download anything from the internet or install new programs, but you will also notice how most processes are slow down and using the equipment will become a real torture. However, updating available memory is really easy. In fact, and thanks to the existence of external hard drives, you only need to have the USB port at hand. From there, the user can move files and leave some free space on the computer. However, you will not be able to take anything from the operating system: for this you will have to dare to open the computer and proceed as in the case of RAM memory, replacing one hard disk with another. In case of opting for this option, nothing better than betting on an SSD memory, since it is possible to get them for a little less than 50 euros and turn the computer into a rocket , both when using it and simply when turning it on. If your computer is a laptop, more of the same: a good plan of your model (with a guide included, if possible), value and the bull.

Peripherals

When it comes to updating a computer, not everything is in the guts. In fact, although to change other parts such as the motherboard or the fan (something possible by paying less than 15 euros or making an outlay of more than 100, depending on what you need) the process is similar to that of the rest of the components, A change of keyboard, mouse or screen is much easier, a priori, and can also contribute to renewing our lifelong equipment. In both cases, you have to consider what you need this new accessory for. Whether it's a new (or second) screen or a new keyboard, it may be desired for a better gaming experience , or it may simply be to work on an upgraded computer whose components work perfectly. Second, you have to look at the price, at which point a whole world of possibilities opens up: in the case of monitors, without going any further, it is possible to have one to work with for less than 90 euros and yet , graphic designers or 'gamers' will have to scratch their pockets more and bet on screens of between 500 and 1,000 euros to update their equipment in a decent way.

Monday, December 21, 2020

computer reapir technician

 All PCs have a few fans, and it is one of the components that tends to break down as it is always running the most . At this point, is it worth trying to fix a broken PC fan , or is it better to throw it out and buy a new one outright? In this article we are going to assess the cost in money and effort involved in repairing a fan - or trying it - to see what is more worth it.


Statistically, fans are not the components that fail the most in a PC , but they still have a failure rate of 0.96% (compared to the component that fails the most, motherboards, with 1.90%). The reasons why they can get damaged are several, but generally they have to do with why your rotor has reached the end of its useful life; As it is always rotating, it has some wear on the bearings and there comes a time when it does not give more of itself.


If necessary, a fan like any other component can break down, and when that happens it is normal to think about getting a new one, right? However, many handymen and electronics enthusiasts might think of trying to repair the fan to give it a new life, but is it worth it?


How much does it cost to repair a PC fan?

That said, the main point of failure of a fan is its motor or its bearings. If the problem comes from the latter, it is not difficult to find bearings that can be used to replace the ones that come from the factory in addition to a little oil to lubricate them, but the problem lies in the difficulty of removing the series bearings and inserting the new ones. without breaking anything.


Bearings to repair a fan

If the fan has ball bearings, it can be repaired, but to remove them we will literally have to completely disassemble the motor and pry them out, with the risk involved in doing this because the plastic that houses them could break or crack. If the fan is not a bearing type, then repair is practically ruled out .


If the fan problem is due to the motor that has stopped working it could also be repaired by replacing it with a new one, but here the difficulty will be in finding one of the size, amperage and speed that is compatible with the fan, a practically impossible task.


Finally, if the fan has stopped working because a blade (or several) has broken or cracked, then you can throw it away directly. It is not worth it even if you want to try to glue it because you will never get it to be exactly the same, and any protrusion will make the fan not rotate homogeneously, generating a lot of noise and with the risk that the glued blade could fly away computer reapir technician.


Repair fan with a broken blade

So is it always better to buy a new one?

Taking into account the headaches and the difficulty involved in trying to repair a fan, the recommendation is that yes, it is always better to throw it away when it has stopped working and buy a new one. Even if you don't have a lot of money to invest in a good fan, there are quite decent ones for 5-6 euros that will give you a good service and will last you for many years.


It is not worth trying to repair a PC fan, especially considering the cost. You can find cheap fans for 5-6 euros easily in stores like Amazon, and even the highest-end fans will cost you 30 euros at most.


Friday, December 18, 2020

computer cleaning service near me

 How much does a computer technician earn? - A computer technician is in charge of the configuration, installation of technological and computer platforms. At present this is a highly sought after career especially in technology companies to allow a good functioning of these areas. The computer technicians are in charge of solving direct problems related to the computer equipment.



 

The computer technician has various possibilities in this area of ​​work, being able to choose the position of supervisor or database analyst. Likewise, these types of professionals, having verifiable experience, can choose to work independently. This is how this career is a very good paying one. So many want to know how much money a computer technician makes per month .


HOW MUCH DOES A COMPUTER TECHNICIAN CHARGE?

A specialist in computer technology is related to computing, software, hardware and all kinds of computer and communications problems. This is an area that affects many aspects of daily life, so a computer and its equipment are always in a part of our home or work. Therefore, this type of technician will always be needed.


It should be mentioned that a computer technician is not the same name as a Computer Engineer. These are two different professions, in addition to the fact that the engineer gets to earn a higher amount of money than a technician computer cleaning service near me.

HOW MUCH DOES A COMPUTER TECHNICIAN CHARGE?

A specialist in computer technology is related to computing, software, hardware and all kinds of computer and communications problems. This is an area that affects many aspects of daily life, so a computer and its equipment are always in a part of our home or work. Therefore, this type of technician will always be needed.


It should be mentioned that a computer technician is not the same name as a Computer Engineer. These are two different professions, in addition to the fact that the engineer gets to earn a higher amount of money than a technician.



 

The work of a computer technician can vary depending on the company as well as their salary. Your field of work is very broad, however your income can also be based on the number of people you serve. Estimating the salary of a regular computer technician, you can get to calculate between 800 to 1200 euros per month . Remembering also that in general they tend to have a secure clientele for technical computer maintenance.


We hope this article on the salary of a computer technician has been of interest to you. In case you have been wanting to read more, we definitely recommend reading one of the following related articles:


Salary of a sanitary guard

Salary of a video game programmer

Salary of a voice bender

Salary of a graphic designer

Salary of a programmer

Salary of a computer systems engineer


Thursday, December 17, 2020

computer repair salary

 Surely on more than one occasion a client has come to our store or business in this situation: a computer with a breakdown that is not clear if it is worth repairing or choosing to update it to a new one. As trusted IT advisors, our positioning will be essential for your decision.


Although, as always, the last word will depend on many factors, as an IT partner we must offer a solution. This will be different in some cases or others but it may have a common denomination: the time of the equipment, its benefits and the use that it will be given.


In this sense, an investigation by Techaisle, carried out in collaboration with Microsoft and Intel , reaches an interesting conclusion. If a computer is more than four years old, repairing it can cost 2.7 times more than buying a brand new one. The estimate of maintaining such a computer is valued at $ 2,736, the price of two or more computers.


REPAIRING A COMPUTER OLDER THAN 4 YEARS CAN COST 2.7 TIMES MORE THAN BUYING A NEW ONE


Obviously, it is necessary to take the study with a grain of salt, seeing who is behind it; companies interested in making the renewal of computers a constant. However, it is still a significant figure that collides head-on with the average age of a PC.


Despite awareness campaigns, initiatives and push by manufacturers and the IT channel, the PC market is outdated. Windows 7, despite being a 2009 operating system, is still the most widely used . It is true that Windows 10, the latest from Microsoft, is very close or even, according to some sources, already above it, but version 7 still represents more than 40% of the market computer repair salary.


Seniority synonymous with low productivity

Talking about an outdated PC park in Spain and the rest of the world is not at all risky. The same report points to an average age of the computers of the SMEs consulted of four years. A time that can even be longer depending on the sector and given use. And this can be a significant barrier to digitization.


An old computer is not only a device that may be slower or not support certain programs necessary for day to day. Facts that can lead to a slowdown in productivity that directly affects the client's business and by extension, digital transformation.


Additionally, older computers have much more limited support. This results in the absence of security updates that expose major gaps.


Wednesday, December 16, 2020

how much does a help desk technician jobs

 In ITIL 2011, the service desk owns the Incident Management process and is responsible for resolving incidents based on service level agreements with the goal of restoring services as quickly as possible and getting the customer back. to work. ITIL service desk responsibilities that are associated with incident management include:


Incident Management Support - Service desk administrators must ensure that the proper tools, processes, and skills are maintained across the service desk team to ensure timely and effective handling of incidents. Without proper support, the efficiency and performance of this ITIL service desk process is significantly reduced.

Incident Recording and Categorization : Service desk analysts are expected to maintain an accurate and up-to-date record of each reported incident, including the category / type of incident. Incidents should be organized and prioritized based on the level of disruption they cause. A service desk must properly allocate its resources for handling the most critical incidents.

Incident Resolution - Service Desk Analysts typically play the first-level support role within the IT organization - they are the ones answering the phone or responding to your message when you first contact IT, and your goal is always to resolve the incident on the first call and restore service as quickly as possible. In cases where it is impossible for a first-level support provider to resolve the problem immediately, the incident can be transferred to a second-level support analyst or a service desk supervisor.

Incident Resolution - Level 2 : Service Desk Supervisors have responsibilities beyond resolving escalated incidents, such as taking action themselves. External support is sometimes referred to as 3rd level support - a service desk supervisor must be able to understand the problem and find the right expert who can provide a timely resolution.

Major Incident Handling - Some incidents are classified as major incidents, which means they cause massive business disruption and must be addressed immediately. When this happens, the service desk must react by quickly escalating the issue, recruiting third-level support if necessary, and issuing timely communications and status updates to users. Again, the main goal of the service desk in a major incident is to establish a solution and restore service as quickly as possible help desk technician jobs.

Incident Management Reports - If the organization has a problem management process in place, most of the information it receives about problems will be sent to the service desk. When an incident is reported, service desk personnel work on the problem and manage escalations until an alternative solution is found. In cases where a workaround is found, but the error is not fully understood, the service desk team reports the incident to Problem Management, where the PM team will perform a root cause analysis and find a definitive solution for the incident.

IT organizations that want to efficiently meet these processes and additional ITIL requirements often implement service desk software such  as Cherwell® Service Management. Our ITSM suite of tools meets the requirements of 11 ITIL processes, including incident management and request fulfillment. It also helps automate some of the more tedious tasks associated with ITIL compliance, such as automatically generating incident and request logs.


Tuesday, December 15, 2020

tek systems careers

 The third main function of the service desk is as a single point of contact between the business and the IT organization for all IT-related communications. In light of what we've already discussed, you might think that most of these communications are related to service requests or Incident Management tickets, and for the most part, you'll be right. However, there is another type of communication that is an important part of the service desk responsibilities tek systems careers.


The ITIL service desk administrator is responsible for ensuring that users are proactively notified of existing or impending service outages that could threaten their productivity or cause excessive call volume. If multiple customers experience an error, there should be a proactive effort to disseminate the solution or solution throughout the company rather than having all employees calling IT throughout the day for resolution.


Additionally, there are times when IT will implement changes that affect the availability of services, or that will result in a reboot of systems that affects access to particular services for a short time. In these cases, ITIL service desk administrators must ensure that users receive advance notice and can prepare for the period of service unavailability.


Monday, December 14, 2020

entry level desk jobs

 The Service Desk

The Service Desk or Service Desk is also responsible for responding to customer requests, in fact it can do almost everything a Help Desk does. However, its functions go much further.


 


Service Desk


To better understand this idea, we need to take a closer look at the ITIL framework. This set of best practices provides a holistic view of IT, allowing companies, in addition to taking charge of solving customer problems; also focus on other important areas such as Incident Management, Change Management and Continuous Improvement entry level desk jobs.


 


Based on this set of best practices, the Service Desk also adopts a preventive approach that allows it to anticipate incidents; and create strategies that are oriented to optimize the infrastructure of the IT ecosystem within the company.


 


This global strategic vision of the Service Desk, allows positive influence not only the IT department, but also the area of ??finance, operations, Human Resources, etc.


Friday, December 11, 2020

remote help desk jobs

 The Service Desk

The Service Desk or Service Desk is also responsible for responding to customer requests, in fact it can do almost everything a Help Desk does. However, its functions go much further.


 


Service Desk


To better understand this idea, we need to take a closer look at the ITIL framework. This set of best practices provides a holistic view of IT, allowing companies, in addition to taking charge of solving customer problems; also focus on other important areas such as Incident Management, Change Management and Continuous Improvement entry level help desk technician.


 


Based on this set of best practices, the Service Desk also adopts a preventive approach that allows it to anticipate incidents; and create strategies that are oriented to optimize the infrastructure of the IT ecosystem within the company.


 


This global strategic vision of the Service Desk, allows positive influence not only the IT department, but also the area of ??finance, operations, Human Resources, etc.


Thursday, December 10, 2020

help desk technician

 The Help Desk

A Help Desk or Help Desk is a tool that organizations use to provide assistance or advice to clients in response to a particular request. It aims to provide information and technical solutions to customers.


 


Normally, Help Desks are made up of groups of technicians; who are in charge of using their specialized knowledge to find the solutions that best answer the questions or requests of the clients. This process of seeking and providing solutions is divided into two levels according to the complexity of the request:


 Level 1

This level handles common situations where the customer simply requests more information about a product or service. At this stage, the hotline is responsible for identifying needs and providing advice.


 Level 2

Here the level of complexity of the requests increases. Requests at this level typically require the technician to assist the customer in a more personalized way either through phone support or through On-site support help desk technician.


 


Help Desks offer quick and practical solutions to customers; they also represent a point of contact between the company and the consumer. This point of contact serves not only to solve problems but also to motivate customer loyalty with the brand.

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Wednesday, December 9, 2020

FIELD SERVICE MANAGEMENT: HOW TO IMPROVE THE CUSTOMER EXPERIENCE

 In terms of customer service, for professionals in the service sector, it is no longer the time for the “one shot”. Especially in B2B, clients opt for technical borrowers when looking for long-term services, so that clients have an increasing weight in the relationship of strength with borrowers.

 

To retain their contracts and maintain a constructive and profitable relationship in the long term, service providers must therefore make a number of efforts to ensure optimum quality of service while displaying responsiveness and efficiency.

 

How do you do this? Involving the client throughout the life cycle of the intervention.

Offer a dynamic and transparent customer experience

Do not forget that, in the private sphere, your clients are continually overwhelmed by proposals from brands that sell them an unprecedented and immersive experience for this or that product. Don't be surprised, therefore, if these same clients have the same kind of professional demands. It is your duty, as a service provider, to reflect on an A-to-Z engagement strategy for your clients. This requires defining the customer's journey: from receiving their request for intervention to sending the invoice, and establishing interactions with them through different channels at each stage of the life cycle of the intervention service supervisor salary.

 

By improving your communication through different channels (SMS or e-mails), you can maintain a lively and dynamic relationship with the client and thus work on your brand image and the quality of your experience. Especially when it comes to technical service, the customer is often in a stressful situation caused by a breakdown or deficiency in one of their equipment. Reinforcing communication and the experience lived by this, throughout the entire life cycle of the intervention, is an excellent tool to retain it.



  


Monday, December 7, 2020

field service job description

 It is known that a medical organization is atypical, every day it faces different types of adversity, as many as patients can reach it, that is why the people who control the processes must be the right ones. In other words, personnel prepared and trained in supervision are essential to detect errors or changes of course and correct them through specific advice field service job description.


To control its operation, it is necessary to know it and obtain sufficient information about it. The observation or verification of the performance or the result aims to obtain information on how things are going and what happens. Carry out an in-depth analysis of the risks, obstacles, limitations that arise, as well as the fulfillment of the objectives and areas of opportunity that improve the structure of the phenomenon.


Control of information and analysis of positions

The nursing supervisor has the responsibility of mastering the administrative area , therefore it is essential that he has the appropriate knowledge that allows him to implement supervision accurately, being identified through a job analysis, that is, a comparative review of demands (requirements) imposed by those tasks or responsibilities, what are the intellectual and physical requirements that each professional must have in order to perform the position efficiently, what are the responsibilities imposed by the position and under what conditions must be performed.


The nursing supervisor must possess a very wide range of knowledge, for example in quality of patient care, skills in decision-making and negotiation, be empathetic and decisive.


Training is basic

In order to fulfill this responsibility , training, education and training must be obtained until obtaining experience in the matter. Part of the daily activities of a supervisor is to study activity reports, review complaints and suggestions from users, present proposals to higher levels of comprehensive counseling programs, give or allow her subordinates to attend nursing courses , as well as monitor areas where you have repeatedly encountered errors.


Supervision is a process that maintains in parallel, together with the administrative process, the same steps of planning, organization, integration, direction and control in order to obtain the expected results.


Leadership and skills

In all these steps, effective leadership must be maintained, which is essential for an organization to function efficiently and fully fulfill its mission. Leadership is guiding, leading, directing, and preceding.


He will apply his capacities to the maximum, put them into practice, he will know how to lead the organization on the best path and during the trajectory he will know how to achieve success. To do this, he must direct and enhance the best skills of each person who makes up his work group. Each leader will perform them through their own style, according to the innate or acquired abilities of each one.




Friday, December 4, 2020

Palo Alto vs. Fortinet

 We needed to configure the Internet-facing firewall for a customer to block encrypted files such as protected PDF, ZIP, or Microsoft Office documents. We tested it with two next-generation firewalls, namely Fortinet FortiGate and Palo Alto Networks. The experiences were quite different ...


Note that the Internet connection must be either unencrypted itself, ie, HTTP or FTP, or some TLS inspection / MITM techniques must be used to look into those encrypted streams such as HTTPS. Otherwise no firewall can ever recognize what kind of files are transferred over those connections. For our test purposes we used some test files at http://testfiles.webernetz.net/ . Since that webpage runs via HTTPS and plain HTTP we could run our tests without further security burdens. We tested a Palo Alto Networks PA-200 with PAN-OS 8.1.2 with threat version “8030-4788 (06/12/18)” and a Fortinet FortiGate FG-90D with firmware v5.6.4 .


For each firewall we did two runs, one with plain documents and another with encrypted documents. We downloaded four different document types in this order: docx, pdf, xlsx, zip . For every download we initiated a new HTTP session in order to have them distinguishable (different source ports). Before those tests we configured a “File Blocking” (Palo) and a “Data Leak Prevention” (Forti) profile in order to block encrypted file types:


Results Palo

The Palo Alto Networks firewall correctly identifies the four plain documents as seen in the "Data Filtering" log section. Depending on the file type a couple of different log entries are generated, though I downloaded only one document at a time. (I really do not know why the last run, source port 4025, in which I ONLY clicked the zip file also shows a download of the docx and pdf file. Maybe this is kind of a pre-download from the used Firefox 60.0 browser? )


Coming to the encrypted files, Palo Alto Networks does not recognize them correctly anymore . Bath. The two Microsoft Office files (docx, xlsx) are only detected as “Microsoft MSOFFICE” but not as “encrypted-docx” or “enrcypted-xlsx”. Note that I configured a “File Blocking” profile to block exactly those file types. Not working! At least the encrypted PDF and zip file is correctly identified:


We opened a ticket at the support portal from PAN. After some troubleshooting they admitted that it's not working. Hence, it is not a configuration error on our side, but a security malfunction. Bad design or whatever.


Results Forti

No problem with the plain documents as well. All four types are correctly identified by the FortiGate cyber security intern salary :


Conclusion

This one clearly goes to Fortinet. Palo Alto Networks fails at least for two out of our four test documents. To my mind it's not excusable for a firewall that has “encrypted-docx” or “encrypted-xlsx” file types is not able to detect them at all. What's up guys?


By the way: This was not the first time I struggled with the file blocking by PAN. Have a look at this blog post from 2013: Palo Alto File Blocking: Benefits and Limitations .


Thursday, December 3, 2020

File Blocking Shootout - Palo Alto vs. Fortinet

 File Blocking Shootout - Palo Alto vs. Fortinet

We needed to configure the Internet-facing firewall for a customer to block encrypted files such as protected PDF, ZIP, or Microsoft Office documents. We tested it with two next-generation firewalls, namely Fortinet FortiGate and Palo Alto Networks. The experiences were quite different ...


Note that the Internet connection must be either unencrypted itself, ie, HTTP or FTP, or some TLS inspection / MITM techniques must be used to look into those encrypted streams such as HTTPS. Otherwise no firewall can ever recognize what kind of files are transferred over those connections. For our test purposes we used some test files at http://testfiles.webernetz.net/ . Since that webpage runs via HTTPS and plain HTTP we could run our tests without further security burdens. We tested a Palo Alto Networks PA-200 with PAN-OS 8.1.2 with threat version “8030-4788 (06/12/18)” and a Fortinet FortiGate FG-90D with firmware v5.6.4 .


For each firewall we did two runs, one with plain documents and another with encrypted documents. We downloaded four different document types in this order: docx, pdf, xlsx, zip . For every download we initiated a new HTTP session in order to have them distinguishable (different source ports). Before those tests we configured a “File Blocking” (Palo) and a “Data Leak Prevention” (Forti) profile in order to block encrypted file types:


Results Palo

The Palo Alto Networks firewall correctly identifies the four plain documents as seen in the "Data Filtering" log section. Depending on the file type a couple of different log entries are generated, though I downloaded only one document at a time. (I really do not know why the last run, source port 4025, in which I ONLY clicked the zip file also shows a download of the docx and pdf file. Maybe this is kind of a pre-download from the used Firefox 60.0 browser? )


Coming to the encrypted files, Palo Alto Networks does not recognize them correctly anymore . Bath. The two Microsoft Office files (docx, xlsx) are only detected as “Microsoft MSOFFICE” but not as “encrypted-docx” or “enrcypted-xlsx”. Note that I configured a “File Blocking” profile to block exactly those file types. Not working! At least the encrypted PDF and zip file is correctly identified:


We opened a ticket at the support portal from PAN. After some troubleshooting they admitted that it's not working. Hence, it is not a configuration error on our side, but a security malfunction. Bad design or whatever cyber security intern salary.


Results Forti

No problem with the plain documents as well. All four types are correctly identified by the FortiGate :


Conclusion

This one clearly goes to Fortinet. Palo Alto Networks fails at least for two out of our four test documents. To my mind it's not excusable for a firewall that has “encrypted-docx” or “encrypted-xlsx” file types is not able to detect them at all. What's up guys?


By the way: This was not the first time I struggled with the file blocking by PAN. Have a look at this blog post from 2013: Palo Alto File Blocking: Benefits and Limitations .


Wednesday, December 2, 2020

7 main notes in Computer Security

 Apple yesterday delivered the last form of macOS Sierra 10.12 as a free update and it was reported with no under 65 weaknesses that were tended to in this adaptation of the working framework. 


Tormented with 16 imperfections, the "apache_mod_php" module, answerable for deciphering the PHP code, was the most influenced segment on the stage. The most critical of these issues could prompt a surprising end of the application or the execution of discretionary code. 


Unique wellspring of data. 


two-notes 


BlackBerry incorporates portable security 


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The BlackBerry organization and the security firm Zimperium have declared that the insurance framework accountable for Zimperium is presently coordinated with the BlackBerry EMM, which contains the Good Technology and BES12 undertaking portable administration frameworks. 


Ordinarily EMMs do exclude security against malware or dangers made by programmers, clients commonly require an outsider assurance framework to run in their versatile administration framework. 


Unique wellspring of data. 


three-notes 


Trojan influences UK banks 


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Customers of 18 banks in the UK have been focused by hoodlums in missions directed by the most recent adaptation of the Qadars banking Trojan. 


Qadars has been around since 2013, however IBM's X-Force specialists asserted that the third form of the malware was delivered from the main quarter of this current year. Since 2015, crooks have been utilizing the malware in assaults focusing on Australia, Canada, the United States, and the Netherlands, however the most recent variation has been set to influence the United Kingdom too. 


Unique wellspring of data. 


four-notes 


German ideological groups are influenced 


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German ideological groups have been the casualties of another round of assaults, after the Berlin homegrown covert agent office blamed Russia for a progression of tasks focused on reconnaissance and damage. 


Legislators and workers of numerous ideological groups got messages indicating to be sent from NATO central command, which rather contains a connection that introduces spyware on the casualty's PC. 


Unique wellspring of data. 


five-notes 


They issue a wellbeing guide for vehicles 


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In its most extensive explanation on self-governing vehicles, the United States Department of Transportation has given a bunch of 15 rules for assessing government wellbeing, covering issues from Information Security, discovery enrollments, and how a vehicle would be taken care of. conceivable moral inquiries. 


The Obama organization additionally said it should seriously think about looking for the ability to develop self-driving innovation and said states ought not issue singular principles jobs for comptia a+


Unique wellspring of data. 


six-notes 


They recognize downloads on the Dark Web 


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Wrongdoing partners in Eastern Europe are utilizing another apparatus to distinguish the most well known downloads and document shares on the web and are flooding them with malware. 


More than 1.6 million records including certifications to online administrations, login accreditations for gaming and web-based media stages, corporate assets and spilled data, have turned on the Dark Web therefore. 


Unique wellspring of data. 


seven-notes 


Linux establishment obstructed 


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As per a distributed record , Microsoft's PC marking program currently requires locking of PCs. One client found that his Lenovo Yoga PC has a SSD with an arrangement that Linux can't comprehend and the BIOS has additionally bolted it so that can't be killed. 


At the point when he guaranteed that he couldn't introduce Linux on his PC, the appropriate response he got was: "This framework has the Signed Edition of Windows 10 Home introduced. It was hindered because of our concurrence with Microsoft. " The most exceedingly terrible of everything is that at the hour of purchasing the result of that brand, the PC marked with that trademark didn't come.

Tuesday, December 1, 2020

Does the A + certification require attending any class?

 Does the A + certification require attending any class?

You do not have to take any specific course to earn an A + certification; You just have to pass your two exams . But as CompTIA recommends, learning and testing go hand in hand, with each increasing success for the other. An analysis of candidates for CompTIA certification shows that exam passing rates are significantly higher among those who trained compared to those who did not comptia a jobs.


Even if you're comfortable with your general IT knowledge, it's a good idea to brush up on what the exams cover. It is always best to sit down on an exam terminal when you know what to ask.


Most of the chain's bookstores carry a large number of exam study materials in the A + certification. You can also order books online. "Exam Cram" and "A + Certification for Dummies" are known to work well as preparation tools. To access one of CompTIA's approved books, see Mike Meyers "CompTIA A + Certification Exam Guide, Ninth Edition".