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 We have already commented on some of the tasks carried out by the computer support technician throughout the blog and now we will delve into them a little more.

Installation of equipment

When there are new incorporations in the organization, the IT support technician is the one who must install and make ready for use the work IT equipment that will be used by that person or persons. You must make sure that all the programs you need have been installed and that your user is active. They are also responsible for keeping a stock of equipment updated where they must have collected which equipment each employee uses.

System and equipment improvement and maintenance

As we all know, most software needs updates in order to function properly. It is for this reason that IT support technicians must ensure that updates and new versions of the software and programs used daily by employees are installed on all computers. This also helps to maintain a good maintenance of the work tools and that the time that employees spend working is much more efficient comptia network+ jobs.

Management of incidents

When working with computer equipment on a daily basis, it is normal for incidents to arise or that there are connection or operating problems of some element of the equipment (disabled accesses, network connection errors, installation of special programs, etc.). This professional will help solve these problems with their knowledge of computers and networks, ensuring that work can be carried out normally. For this, it is essential that the people in this IT support department are available as much as possible.

Training of workers

Sometimes, the organization needs to implement generic programs or give instructions on how to act to prevent computer attacks or fraud, and this task is the computer support technician who must guide and train employees on these issues.